Privacy Policy

How we collect, use, and protect your personal information

At Ocean Auto Glass, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information.

1. Information We Collect

  • Personal Information: This includes your name, address, email address, phone number, and other personal details.
  • Payment Information: Details related to any transactions you conduct through our services.
  • Technical Information: This may include your IP address, browser type, location data, and other technical details about the device used to access our services.
  • Vehicle Information: Make, model, year, and VIN when you request auto glass services.
  • Insurance Information: Policy details when processing insurance claims.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide and improve our auto glass services.
  • To communicate with you about our products, services, and promotions.
  • To process transactions and insurance claims.
  • For internal analytics and reporting.

3. Sharing Your Information

We do not share, sell or rent your personal information to third parties.

We do not share, sell or rent your information to any third party for marketing/promotional purposes.

We do not share, sell or rent consumer mobile data.

However, we may share your information with:

  • Service providers who assist us in our operations.
  • Insurance companies when processing claims for auto glass services.
  • Law enforcement or legal requests, if required.

4. SMS Messaging

  • Opt-In for SMS Messages: By opting in to our SMS messaging service, you agree to receive text messages from Ocean Auto Glass regarding our products, services, and promotions.
  • Message Frequency: The frequency of messages varies.
  • Cost: Message and data rates may apply.
  • Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message.
  • Sharing data: No mobile opt-in will be shared with third parties for marketing purposes.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your information.

6. Data Security

We implement various security measures to ensure the safety of your personal information.

7. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website.

8. Messaging Terms & Conditions

When providing a yes, verbally or otherwise, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Ocean Auto Glass. Message frequency varies. Message and data rates may apply. For help, reply "HELP" or email us at [email protected]. You can opt out at any time by replying "STOP."

9. Contact Us

If you have any questions about this Privacy Policy or our Terms and Conditions, please contact us at (732) 677-8472 or email [email protected]

Please note: By using our website and services, you agree to the terms outlined in our Privacy Policy & Terms and Conditions.

Effective Date: May 7, 2025